Paul Reeves is a Leadership Consultant

Paul smiling

providing hands-on assistance, since 1995, with

* self-organizing results-oriented team development

* IT Service Management (ITIL) best practices

* the latest thought leadership (Human Systems Dynamics, Authentic Leadership in Action, etc.

Getting results like

* highly successful teams continuing to grow, and deliver great results in Canada, the U.S., Europe, & India

* comprehensive ITSM process assessments and recommendations; successful, integrated, process improvements; 90%+ pass rates in the ITIL Foundation course

* organizational analysis using tools from Human Systems Dynamics (the intersection of Complexity Science and the Social Sciences) to solve sticky problems

Hot news

Join us for our next Great Teams event!

My partner, Vickie Gray, and I invite you to join us in this open session April 21-26, in Minneapolis, MN.

You just missed the early bird discount!

When? - just now!

Who? - you!!

But don't despair - we can still make it easy for you to participate. You just have to decide to give yourself the best gift ever: something that you can use every minute for the rest of your life.

Click on the link. Call us. Do it. Now. For you.

using McCarthy Technologies's teamwork event based on "Software for Your Head"

The astonishing event - emerging from participants over the past 15 years - for individuals, couples, and work groups.

Attendees are immersed in learning, experiencing and using tools to become a team with shared vision, and to resolve conflict, build trust, make decisions quickly, develop iterative results... in short, the very best practices of the highest performing teams.

"We have known for more than half a century that self-managed teams are far more productive than any other form of organizing. There is a clear correlation between participation and productivity; in fact, productivity gains in truly self-managed work environments are at minimum 35 percent higher than in traditionally managed organizations.1 [author's own italics]

1Finding Our Way p.65 Margaret J. Wheatley (Berrett-Kohler Publishers, Inc. 2007).

or Training & Consulting in the best practices for IT Service Management

The best practices of the Information Technology Infrastructure Library (ITIL) delivered by Service Management Expert certified consultants with a wide variety of business experience.

Our consulting and coaching provides the customized guidance you are looking for to get the benefits of Service Quality and Governance from best practices to meet your organization's requirements.

This can include maturity assessments, process improvement, waste reduction, performance measurement... results to make your IS/IT group a quality service provider to, and a strategic partner in, your organization.

Similarly, ITIL training is available for all Version 3 courses delivered at your location according to your schedule.

Whatever you are looking for from IT Service Management, we can provide it.

Please consider donating to Deep Griha, Pune, India and/or Greyhound Pets of Atlantic Canada | Contact us | Back to top

© 2009-2013 Business Improvement Results | Template design by Andreas Viklund